Shipping costs within Germany are €3.99. Unless otherwise specified, delivery takes 1–3 business days.
For orders of €120 or more, shipping within Germany is free of charge.
Shipping costs to the EU, Switzerland, and the UK are €14.99 for up to 1kg of goods. Additional costs of €1.00 apply for each additional kilogram. Unless otherwise stated, the delivery time is 4-7 business days.
Shipping is handled by DHL and partially by TM-Parcel (in some areas of Hamburg and Lower Saxony). Delivery to parcel stations is also possible.
Tracking via TM-Parcel: https://tmparcel.de/support-nuetzliches/sendungsverfolgung/
If you have ordered items with different delivery times, we will ship all items in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time in your order.
Partial shipping is not available. If you wish to receive an item that is immediately available from stock, please order it separately from items that need to be restocked with the manufacturer. Please note that additional shipping costs will apply in this case.
Payment Methods
Currently, the following payment methods are offered:
a) Prepayment via Bank Transfer
The transfer is made to the specified IBAN account, which will be sent to you in the order confirmation email at the end of the order process. After the payment is received, the order will be shipped to the address provided by the customer, depending on availability.
b) PayPal
If PayPal is chosen as a payment method during the order process, you will be redirected to the PayPal payment page at the end of the order process. After successful authentication and payment completion, the order will be shipped to the address provided by the customer, depending on availability.
c) Direct Debit
You have the option to use PayPal's SEPA Direct Debit service during the order process. The direct debit will be processed via the payment service provider PayPal.